Returns & Exchanges
We want you to be completely satisfied with your purchase. If a fragrance is not to your liking, we accept returns of unopened and unused products within 30 days of delivery.
1
Initiate Request
Contact our concierge team at [email protected] with your order number.
2
Prepare Package
Place the item in its original, unopened packaging and ensure it is securely sealed for transit.
3
Affix Label
Print and attach the prepaid return shipping label provided by our support team.
4
Quality Inspection
Once received, we will inspect the item and process your refund to the original payment method within 5 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing